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Controls in the Information System
environment
All transactions put through, need to be continuously
monitored for their integrity and compliance with control
requirements. IS audit will provide assurance to the
management about the adequacy of bank's control measures.
Two key controls in any IT environment are
- Application controls: These are the controls
that exist within the application software, which
puts through the transactions at the branch level.
One example is permitting of overdrawing in any account,
which should be permitted only by the authorised person
and none else.
- Information System controls: These are the
controls in developing IT packages, ensuring system
security and monitoring IT processes. Successful IS
controls can increase the reliability of application
controls. In the system security, effective control
should be exercised in physical access as well as
in access to control software. Password controls and
access levels have to be clearly defined and well
documented. Another important area any IS audit should
look at is access violation monitoring, which will
give an idea about any unauthorised attempts to log
into the system. Reporting of errors and maintaining
a log of such errors will help in improving the software.
In addition to the above the following areas are
also critical to the IS audit.
- Operating System Controls
Under these controls, it is ensured that only authorized
users log in to the terminals and are uniquely identifiable
and accountable. Logs are maintained on the use of
utilities, changes to access methods etc and this
will give the IS auditor an idea about the controls
existing at the operating system level.
- Database Controls
This controls the access to data files to authorised
users only and ensures that data is validated before
it is updated in the database.
- Infrastructure Controls
This takes care of other areas such as restricting
physical access to computer room to authorized personnel,
Fire Hazards, Air conditioning, power supply, communication
network, insurance etc.
Disaster management:
An effective disaster management should be in place
so that downtime is negligible. It will affect the image
of the bank if customers are not able to put through
their transactions quickly. This is very true if they
are not able to access ATMs or through Internet. The
backup procedures should be effective and care should
be taken to observe the following:
- Regular backups
- Backups on external media
- Offsite storage of backups
- Testing of backup periodically for validity of
data
- Comprehensive backup
- Replacing the backup media at regular intervals
Another area is maintaining a close liaison with vendors
so that any problems encountered with hardware and other
related infrastructure can be rectified minimising the
downtime.
Conclusion
We have given you an overview of IS audit and what
is in store for you. We will deal with various aspects
of IS audit of banks in detail in the forthcoming issues
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